What is BEAU?
BEAU is the first Bespoke Club in the world, bringing you custom clothing at factory prices. You only pay your order's manufacturing cost. In exchange for a low yearly membership fee, you will save you up to 80% compared to similar products at other brands. Traditional retailers charge a 3-4x markup on a product true production cost, this is over with BEAU.
How do I become a Member?
You can purchase your membership directly online or at our store in New York. Membership are paid in advance for a full year and renew automatically unless cancelled before the anniversary date. A simple email is enough to cancel at email@example.com. Memberships are strictly individual and cannot be lent or borrowed.
What can I buy with BEAU?
All our clothes are fully custom made and we have several customization options available. You can order full suits, jackets and blazers, pants, shirts, vests and overcoats. We take pride in our quality and only offer premium products. Thanks to our special partnership with Holland & Sherry, the prestigious British fabric maker, you can also purchase ultra-luxury fabrics for your custom suits at revolutionary prices and starting at $590 instead of $1,500 at most of our competitors.
HOW CAN I get a DISCOUNT ON MY MEMBERSHIP?
You will get a $100 discount if two of your friends who are not already BEAU customers join our Bespoke Club, bringing your membership fee down to $190 for the year when they join. And you can repeat that each year. If only one friend joins, the discount is not pro-rated, two single individuals need to join in order to be eligible.
Is there a limit on what I can order?
Once you join BEAU, there are no limit on your orders, the only caveat is that orders need to be for your own use and with your own measures. For example you cannot order a suit using the measures of a friend for gifting purposes.
When will I receive my order?
We process and deliver all of our orders within 5 weeks of ordering. We will contact you once your order is ready.
Are gift cards available?
Beau enables you to buy gift cards. You can pick the amount you want. Please note that gift cards sale are final and not refundable. Discounts and promotions do not apply to gift cards.
What if my suit or shirt does not fit?
If your order does not fit, Beau will cover all alterations needed on your garments. If alterations are not sufficient to get to the right fit, we will remake your order entirely if that's necessary. That's our perfect fit guarantee. Our Client Service team is there to ensure you get the best experience possible.
Where should I get my clothing altered?
For New York customers, BEAU takes care of everything. If you asked your order to be shipped outside the New York area, you can visit any local alterations shop to get your clothing altered. If you need further recommendations on alterations shops in your area, simply contact our Client Service team at firstname.lastname@example.org.
What kind of fit do you offer?
We have three fits: normal, slim fit and very slim fit. Since we are a European fashion brand, we always recommend a slim or very slim fit on your order unless you like looser clothes.
Shipping IN THE US is at a flat rate of $20 on all orders and usually takes 3 to 7 days. Orders are dispatched via UPS. Faster delivery options are available on request.
Worldwide shipping is a $100 flat rate on orders above $1,000. Orders are dispatched via DHL. Under $1,000, shipping is a $150 flat rate. International shipping takes about 7 working days.
Taxes & Duties
Prices displayed on the website are exclusive of taxes. For some countries, sales tax and customs duty (where applicable) will be calculated on the total merchandise. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these might be necessary to release your order from customs on arrival.